These device drivers and BIOS updates may contain feature enhancements or changes that help keep your system software current and compatible with other computer modules (hardware and software) as well as increased stability. NOTE: You must be online to view solutions.ĭell recommends updating the device drivers and BIOS as part of your scheduled update cycle. Right-click the line item and select Check for a solution. Under the Source column, look for Windows and under Summary, look for Shut-down unexpectedly.Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.Click Start, then type "problem reports.".To access Problem Reports, follow these instructions: Windows 10 crash errors are collected in Problem Reports and referenced against other crash data that is available online. Windows detects that hardware has failed in an unrecoverable fashion.Ĭheck Problem Reports for problems and solutions.Windows detects that critical operating system data has become corrupted.Windows detects an error that it cannot recover from without losing data.When Windows encounters certain situations, it stops and the resulting diagnostic information is displayed in white text on a blue screen.
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